Privacy policy applicable as of May 25, 2018

1 – Presentation of the website.

Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, it is specified to users of the website https://pharmaspecific.com the identity of the various stakeholders in its realization and monitoring:

Head office
Pharmaspecific
Parc Descartes Nobel, 23 rue Nobel
77420 Champs-sur-Marne, France

Legal representative
Vanessa Montanari

Registration
N°SIREN : 752 023 283
APE code : 7219 Z
Intra-community VAT number
VAT identification number : FR88752023283

Hosting
1&1 Internet SARL
7, place de la Gare
BP 70109
57201 Sarreguemines Cedex

2 – General conditions of use of the site and the proposed services.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.

The use of the site https://pharmaspecific.com implies the full and complete acceptance of the general conditions of use described below. These conditions of use are likely to be modified or completed at any time, the users of the site https://pharmaspecific.com are thus invited to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by https://pharmaspecific.com, which will then endeavour to inform users in advance of the dates and times of the intervention. The website https://pharmaspecific.com is regularly updated by https://pharmaspecific.com. In the same way, the legal mentions can be modified at any time: they are nevertheless imposed to the user who is invited to refer to them as often as possible in order to take note of them.

3 – Description of the services provided.

The website https://pharmaspecific.com aims to provide information concerning all the activities of the company and strives to provide on the website https://pharmaspecific.com information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether they are of its own making or of the making of third-party partners who provide it with this information.

All the information indicated on the https://pharmaspecific.com website is given as an indication, and is likely to evolve. In addition, the information on the site https://pharmaspecific.com is not exhaustive. It is given subject to modifications having been made since it was put on line.

4 – Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. Moreover, the user of the site agrees to access the site using recent equipment, free of viruses and with a last generation browser updated. The site https://pharmaspecific.com is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: No. 2016-679).

The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, Pharmaspecific reserves the right to interrupt the hosting service for the shortest possible period of time, particularly for maintenance purposes, infrastructure improvements, infrastructure failures or if the Services generate traffic that is considered abnormal.

Pharmaspecific and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment, particularly in the event of network congestion preventing access to the server.

5 – Intellectual property and counterfeiting.

Pharmaspecific is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of Pharmaspecific.

Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6 – Limitations of Liability.

Pharmaspecific acts as the publisher of the site.

Pharmaspecific cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing the https://pharmaspecific.com website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

Pharmaspecific cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the https://pharmaspecific.com website. Interactive areas (possibility of asking questions in the contact area) are available to users. https://pharmaspecific.com reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, https://pharmaspecific.com also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist, injurious, defamatory, or pornographic character, whatever the support used (text, photograph?).

7 – Management of personal data.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Regulation on Data Protection (RGPD: No. 2016-679).

7.1 Persons responsible for the collection of personal data

For the Personal Data collected in the context of the creation of the User’s personal account and his/her browsing on the Site, the person responsible for processing the Personal Data is: Pharmaspecific, represented by Vanessa MONTANARI, its legal representative.

As the party responsible for processing the data it collects, Pharmaspecific undertakes to respect the legal provisions in force. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients with complete information on the processing of their personal data once their consent has been collected, and to maintain a register of the processing in accordance with reality. Whenever Pharmaspecific processes Personal Data, Pharmaspecific takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which Pharmaspecific processes it.

7.2 Purpose of data collected

https://pharmaspecific.com may process all or part of the data:

to enable browsing on the Site and the management and traceability of services ordered by the user: connection and usage data for the Site, invoicing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on https://pharmaspecific.com: email address 
to conduct communication, marketing or sales campaigns (email): first name, last name, company, email address

Pharmaspecific does not sell your personal data to third party companies.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of https://pharmaspecific.comdisposent have the following rights: 
right of access (Article 15 RGPD) and rectification (Article 16 RGPD), update, completeness of Users’ data right to block or erase Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
the right to withdraw consent at any time (Article 13-2c GDPR)
the right to limit the processing of Users’ data (article 18 RGPD)
right to object to the processing of Users’ data (Article 21 GDPR)
the right to portability of the data provided by the Users, when such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)

the right to determine what happens to User data after death and to choose to whom https://pharmaspecific.comdevra their data will be disclosed (or not) to a third party that they have previously designated

Once Pharmaspecific becomes aware of a User’s death, Pharmaspecific will destroy the User’s data unless it is required to be retained for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how Pharmaspecific uses his or her Personal Data, to ask to rectify them or to oppose their processing, the User may contact https://pharmaspecific.com in writing at the following address
Parc Descartes Nobel, 23 rue Nobel 77420 Champs-sur-Marne or via privacy(at)pharmaspecific.fr.   

In this case, the User must indicate the Personal Data that he/she would like https://pharmaspecific.com to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://pharmaspecific.com by law, in particular as regards the conservation or archiving of documents. Finally, the Users of https://pharmaspecific.com may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

The information recorded is reserved for the use of the department(s) concerned and may be communicated to service providers. The transmission of your data to recipients located outside the European Union is intended for the capture, tracking, and hosting of commercial tracking data. Hosting is done in appropriate countries and in countries where the transfer is governed by standard contractual clauses to ensure a sufficient level of protection for personal data. However, Pharmaspecific remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

Pharmaspecific undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer’s Information is brought to Pharmaspecific’s attention, Pharmaspecific shall promptly inform the Customer and communicate the corrective measures taken. Pharmaspecific does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://pharmaspecific.com and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.

Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to the data of the Users of https://pharmaspecific.com are mainly the agents of our customer service.

7.5 Types of collected data

Concerning the users of the Site https://pharmaspecific.com, we collect the following data which will be kept for a maximum period of 3 years:
Name, first name, company, email address.

We may have a legal obligation to collect certain Personal Information about you or as a result of a contractual relationship between us. In these cases, failure to provide us with this information may prevent or delay compliance with these obligations.

Pharmaspecific may also collect the following categories of Personal Information from third parties, such as online advertising agencies, acquired company, event or conference lists, and purchased lists: Last Name, First Name, Address, Email Address, Company Name.

We may enhance or merge your Personal Information with data obtained from third parties for the same purposes for which we use your Personal Information that you knowingly provide to us.

8 – Incident Notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all issues relating to the security of personal data and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://pharmaspecific.com is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium to third parties. Only the assumption of the repurchase of https://pharmaspecific.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to the user of the https://pharmaspecific.com site.

To ensure the security and confidentiality of Personal Data, https://pharmaspecific.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://pharmaspecific.comprend takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9 – Hypertext links ” cookies ” and internet tags

The https://pharmaspecific.com website contains a number of hyperlinks to other websites, set up with the authorization of Pharmaspecific. However, Pharmaspecific is not in a position to check the content of the sites visited, and consequently cannot assume any responsibility for them.

Unless you choose to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1 “COOKIES 

A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s device.

Pharmaspecific may process information about the User’s visit to the Site, such as pages viewed, searches performed. This information allows Pharmaspecific to improve the content of the site and the user’s browsing experience.

Since cookies facilitate navigation and/or the provision of services offered by the website, the user can configure his or her browser to allow him or her to decide whether or not to accept them so that cookies are stored in the terminal or, on the contrary, are rejected, either systematically or according to their sender. The User can also configure his browser so that the acceptance or refusal of Cookies is proposed to him punctually, before a Cookie is likely to be recorded in his terminal. https://pharmaspecific.com informs the User that, in this case, it is possible that the functionalities of his browser are not all available.

If the User refuses the recording of Cookies in his terminal or his browser, or if the User deletes those recorded there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when https://pharmaspecific.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.

If necessary, https://pharmaspecific.com declines all responsibility for the consequences linked to the degraded functioning of the Site and of the services possibly proposed by https://pharmaspecific.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://pharmaspecific.com to record or to consult the Cookies necessary to their functioning because of the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify his/her wishes regarding Cookies.

At any time, the User can choose to express and modify his or her wishes regarding Cookies. https://pharmaspecific.compourra also uses the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin appearing on the Website of https://pharmaspecific.com and if the User has accepted the deposit of cookies by continuing his navigation on the Website of https://pharmaspecific.com, Twitter, Facebook, Linkedin can also deposit cookies on your terminals (computer, tablet, cell phone). 

These types of cookies are deposited on your terminals only if you agree to them, by continuing your navigation on the Website or the mobile application of https://pharmaspecific.com. At any time, the User can nevertheless go back on his consent to the deposit of this type of cookies by https://pharmaspecific.com.

Article 9.2. INTERNET TAGS

https://pharmaspecific.com may occasionally employ Internet tags (also known as “tags”, or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.

These beacons are placed both in the online advertisements that allow users to access the Site, and on the various pages of the Site.  

This technology allows https://pharmaspecific.com to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other websites thanks to these tags, compile reports on the activity of the Site for the attention of https://pharmaspecific.com, and provide other services relating to the use of the Site and the Internet. 

10 – Comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to verify your use of the service. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After validation of your comment, your profile picture will be publicly visible next to your comment.

11 – Applicable law and jurisdiction.

Any dispute in connection with the use of the site https://pharmaspecific.com is subject to French law. Except in cases where the law does not allow it, the competent courts of Créteil have exclusive jurisdiction.