1. About the website.
Pursuant to Article 6 of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website https://pharmaspecific.com are informed of the identity of the various parties involved in its creation and maintenance:
Registered office
Pharmaspecific
Parc Descartes Nobel, 23 rue Nobel
77420 Champs-sur-Marne, France
Legal representative
Vanessa Montanari
Registration
SIREN No.: 752 023 283
APE code: 7219 Z
Intra-community VAT number
VAT identification number: FR88752023283
Hosting
1&1 Internet SARL
7, place de la Gare
BP 70109
57201 Sarreguemines Cedex
2. General terms of use of the website and the services offered.
The Website is a work of the mind protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Client may not in any way reuse, assign or exploit for its own account all or part of the elements or works of the Website.
Use of the website https://pharmaspecific.com implies full and complete acceptance of the general terms of use described below. These terms of use may be amended or supplemented at any time; users of the website https://pharmaspecific.com are therefore invited to consult them regularly.
This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://pharmaspecific.com, which will then endeavour to inform users in advance of the dates and times of the intervention. The website https://pharmaspecific.com is regularly updated by the person responsible for https://pharmaspecific.com. Likewise, the legal notice may be amended at any time; it is nevertheless binding on users, who are invited to refer to it as often as possible in order to read it.
3. Description of the services provided.
The purpose of the website https://pharmaspecific.com is to provide information about all of the company’s activities, and it endeavours to provide information on the website https://pharmaspecific.com that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies or failures to update, whether caused by itself or by the third-party partners that provide it with this information.
All information on the website https://pharmaspecific.com is provided for information purposes only and is subject to change. Furthermore, the information on the website https://pharmaspecific.com is not exhaustive. It is provided subject to any changes made since it was published online.
4. Contractual limitations on technical data.
The website uses JavaScript technology. The website cannot be held liable for material damage related to its use. In addition, users of the website undertake to access it using recent, virus-free equipment and an up-to-date, latest-generation browser. The website https://pharmaspecific.com is hosted by a provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR : No. 2016-679).
The aim is to provide a service that ensures the highest possible availability. The host ensures continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance, to improve its infrastructure, in the event of infrastructure failure or if the Services generate traffic deemed abnormal.
Pharmaspecific and the host cannot be held liable for any malfunction of the Internet network, telephone lines or computer and telephone equipment, in particular due to network congestion preventing access to the server.
5. Intellectual property and infringement.
Pharmaspecific owns the intellectual property rights and holds the rights of use to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the website, by whatever means or process, is prohibited without the prior written permission of Pharmaspecific.
Any unauthorised use of the website or of any of the elements it contains will be considered an infringement and prosecuted in accordance with Articles L.335-2 et seq. of the French Intellectual Property Code.
6. Limitation of liability
Pharmaspecific acts as the publisher of the website.
Pharmaspecific cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the website https://pharmaspecific.com, resulting either from the use of equipment that does not meet the specifications set out in point 4, or from the occurrence of a bug or incompatibility. Pharmaspecific also cannot be held liable for indirect damage (such as loss of business or loss of opportunity) resulting from use of the website https://pharmaspecific.com. Interactive areas (the possibility of asking questions in the contact area) are available to users. Pharmaspecific reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions on data protection. Where applicable, Pharmaspecific also reserves the right to hold the user civilly and/or criminally liable, in particular in the event of racist, abusive, defamatory or pornographic messages, whatever the medium used (text, photograph, etc.).
7. Personal data management
The Client is informed of the regulations concerning marketing communications, the Law of 21 June 2004 on confidence in the digital economy, the amended French Data Protection Act of 6 January 1978, and the General Data Protection Regulation (GDPR : No. 2016-679).
7.1 Controllers of personal data collection
For Personal Data collected when the User creates a personal account and browses the Website, the controller of the Personal Data is: Pharmaspecific, represented by Vanessa MONTANARI, its legal representative.
As controller of the data it collects, Pharmaspecific undertakes to comply with the applicable legal provisions. It is in particular the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, once their consent has been obtained, with complete information on the processing of their personal data, and to maintain an accurate record of processing activities. Whenever Pharmaspecific processes Personal Data, Pharmaspecific takes all reasonable measures to ensure that the Personal Data are accurate and relevant to the purposes for which Pharmaspecific processes them.
7.2 Purpose of the data collected
Pharmaspecific may process all or part of the data, on the basis of legitimate interest (i.e. to develop its business and provide a smoother browsing experience on the website):
- to enable browsing on the Website and the management and traceability of the services ordered by the user: login and Website usage data, invoicing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
- to improve browsing on the Website: login and usage data
- to conduct optional satisfaction surveys on https://pharmaspecific.com: email address
- to conduct communication, marketing or sales campaigns (email): first name, last name, company, email address, order history
- to carry out candidate recruitment activities (data redirected to the website of our service provider Neospheres): CV, first name, last name, email address, region of residence, professional experience, education, foreign language level
- to improve the quality of the services provided: recording of telephone conversations
For users of the Website https://pharmaspecific.com, the data we collect will be kept for a maximum of 3 years for user data and 2 years for job applicant data after collection, unless applicants formally agree to a longer retention period.
Any telephone recordings we may make are kept for a period not exceeding 6 months.
Pharmaspecific does not sell your personal data to third-party companies.
We may be required to collect certain Personal Information about you, or as a result of a contractual relationship between us. In such cases, failure to provide this information may prevent or delay the fulfilment of these obligations.
Pharmaspecific may also collect the following categories of Personal Information from third parties, on the basis of legitimate interest, such as online advertising agencies, lists of acquired companies, events or conferences, and purchased lists : last name, first name, address, email address, company name.
We may enhance or combine your Personal Information with data obtained from third parties for the same purposes as those for which we use the Personal Information you have knowingly provided to us.
7.3 Right of access, rectification and objection
In accordance with the European regulations in force, Users of https://pharmaspecific.com have the following rights:
right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating or erasure of Users’ personal data (Article 17 GDPR), where such data are inaccurate, incomplete, ambiguous or out of date, or where their collection, use, disclosure or storage is prohibited
right to withdraw consent at any time (Article 13-2c GDPR)
right to restriction of processing of Users’ data (Article 18 GDPR)
right to object to the processing of Users’ data (Article 21 GDPR)
right to portability of the data provided by Users, where such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
right to decide what happens to Users’ data after their death and to choose whether https://pharmaspecific.com should communicate (or not) their data to a third party they have designated in advance
As soon as Pharmaspecific becomes aware of a User’s death, and in the absence of instructions from the User, Pharmaspecific undertakes to destroy the User’s data, unless its retention is necessary for evidential purposes or to comply with a legal obligation.
If Users wish to know how Pharmaspecific uses their Personal Data, to request its rectification or to object to its processing, they may contact https://pharmaspecific.com in writing at the following address:
Parc Descartes Nobel, 23 rue Nobel 77420 Champs-sur-Marne or via privacy[at]pharmaspecific.fr.
In this case, Users must indicate the Personal Data they would like https://pharmaspecific.com to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://pharmaspecific.com by law, in particular regarding the retention or archiving of documents. Finally, Users of https://pharmaspecific.com may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.3 Right of access, rectification and objection
The information recorded is reserved for the use of the department(s) concerned and may be communicated to service provider companies. The transfer of your data to recipients located outside the European Union is intended for the entry, tracking and hosting of commercial follow-up data. Hosting takes place in countries with an adequate level of protection and in countries where transfers are governed by standard contractual clauses to ensure a sufficient level of protection of personal data. Nevertheless, Pharmaspecific remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR : No. 2016-679).
Pharmaspecific undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information comes to the attention of Pharmaspecific, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, Pharmaspecific does not collect any “sensitive data”.
Users’ Personal Data may be processed by subsidiaries of https://pharmaspecific.com and by subcontractors (service providers), exclusively for the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes set out above, the main persons likely to have access to the data of Users of https://pharmaspecific.com are the staff of our customer service department.
8. Incident notification
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to keep our clients fully informed of all matters relating to the security of personal data and to provide them with all the information they need to help them meet their own regulatory reporting obligations.
No personal information of users of the website https://pharmaspecific.com is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only in the event of the acquisition of https://pharmaspecific.com and its rights could such information be transferred to the potential acquirer, who would in turn be bound by the same obligation to retain and modify data with respect to users of the website https://pharmaspecific.com.
Security
To ensure the security and confidentiality of Personal Data, https://pharmaspecific.com uses networks protected by standard measures such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, https://pharmaspecific.com takes all reasonable measures to protect them against loss, misuse, unauthorised access, disclosure, alteration or destruction.
9. Hyperlinks, “cookies” and Internet tags
The website https://pharmaspecific.com contains a number of hyperlinks to other websites, set up with the permission of Pharmaspecific. However, Pharmaspecific is unable to check the content of the websites visited in this way and therefore accepts no liability in this respect.
Unless you decide to disable cookies, you agree that the website may use them. You may disable these cookies at any time, free of charge, using the deactivation options offered to you and set out below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the website.
9.1. “COOKIES”
A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g. computer, smartphone) (hereinafter “Cookies”). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies cannot in any way damage the User’s device.
Pharmaspecific may process information about the User’s visit to the Website, such as the pages viewed and the searches carried out. This information enables Pharmaspecific to improve the content of the Website and the User’s browsing.
As Cookies facilitate browsing and/or the provision of the services offered by the Website, Users may configure their browser to decide whether or not to accept them, so that Cookies are either stored on the device or rejected, either systematically or according to their issuer. Users may also configure their browser software so that they are offered the choice to accept or refuse Cookies on a case-by-case basis, before a Cookie is stored on their device. https://pharmaspecific.com informs Users that, in this case, not all of the functions of their browser software may be available.
If Users refuse to allow Cookies to be stored on their device or browser, or if they delete those stored there, they are informed that their browsing and experience on the Website may be limited. This could also be the case when https://pharmaspecific.com or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet.
Where applicable, https://pharmaspecific.com accepts no liability for the consequences of the degraded operation of the Website and of any services offered by https://pharmaspecific.com, resulting from (i) the User’s refusal of Cookies or (ii) the inability of https://pharmaspecific.com to store or consult the Cookies necessary for their operation as a result of the User’s choice. The configuration for managing Cookies and the User’s choices differs for each browser. It is described in the browser’s help menu, which will explain how Users can change their Cookie preferences.
Users may express and change their Cookie preferences at any time. https://pharmaspecific.com may also use the services of external providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook and LinkedIn on the Website of https://pharmaspecific.com and if the User has accepted the placement of cookies by continuing to browse the Website of https://pharmaspecific.com, Twitter, Facebook and LinkedIn may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices with your consent, given by continuing to browse the Website or mobile application of https://pharmaspecific.com. Users may nevertheless withdraw their consent at any time to https://pharmaspecific.com placing this type of cookie.
Article 9.2. INTERNET TAGS
These tags are placed both in the online advertisements that allow Internet users to access the Website and on its various pages.
This technology enables https://pharmaspecific.com to assess visitors’ responses to the Website and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of the Website.
The external provider may collect information about visitors to the Website and other websites through these tags, compile reports on Website activity for https://pharmaspecific.com, and provide other services relating to the use of the Website and the Internet.
10. Comments
When you leave a comment on our website, the data entered in the comment form, as well as your IP address and your browser’s user agent, are collected to help us detect unwanted comments.
An anonymised string created from your email address (also called a hash) may be sent to the Gravatar service to check whether you use it. The Gravatar service’s privacy policy is available here : https://automattic.com/privacy/. Once your comment has been approved, your profile picture will be publicly visible next to your comment.
11. Governing law and jurisdiction.
Any dispute relating to the use of the website https://pharmaspecific.com is subject to French law. Except where prohibited by law, exclusive jurisdiction is given to the competent courts of Créteil.